Returns + Exchanges

 

Returns + Exchanges

We hope that enjoy the prints you order from us.

At this point in time we custom print each order as we receive them to maintain each print's highest quality standard. Thus, at this point in time, we do not accept exchanges and returns (unless damaged on arrival; see below).

Damaged Items on Arrival

If your item is damaged on arrival please contact us within 48 hours of parcel arrival on hello@sarasidari.com with your order number and some clear images of the damaged item and we will begin the process to make a claim with the postage insurance.

Quality Control

As part of our quality control each print is check twice, once at the printer and again before your item(s) are dispatched. We pride ourselves that each item is sent in absolute condition along with specialised packaging to avoid damage during transit.

If you're still unsure, you can send us an email here, we are more than happy to help!